Effective Date: July 20, 2026
Thank you for shopping with us. We strive to provide high-quality products and a great shopping experience. Please read our Return & Refund Policy carefully before making a purchase.
1. Return Eligibility
You may request a return if:
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The product received is damaged, defective, or incorrect.
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The return request is made within 7 days of receiving the order.
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The product is unused, unwashed, unworn, and in its original condition.
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All original tags, labels, invoices, and packaging are intact.
Products that do not meet these conditions may not be eligible for return.
2. Non-Returnable Items
The following items are not eligible for return or exchange unless they are damaged or incorrect upon delivery:
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Jewellery
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Innerwear
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Customized or personalized products
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Gift cards
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Clearance or sale items (unless defective)
3. Exchange Policy
Eligible products may be exchanged for:
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A different size (subject to availability)
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A replacement for damaged or defective items
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Another product of equal value (if applicable)
4. Refund Policy
Once your returned product is received and inspected:
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Approved refunds will be processed within 5–7 business days.
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Refunds will be credited to the original payment method.
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For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or another approved refund method.
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Shipping charges, if any, are generally non-refundable unless the return is due to our error.
5. Return Process
To request a return:
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Contact our customer support within 7 days of delivery.
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Provide your order number along with clear photos or videos (if the product is damaged, defective, or incorrect).
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Once approved, we will provide return instructions.
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After receiving and inspecting the returned item, we will process your exchange or refund.
6. Cancellation Policy
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Orders can be cancelled before they are shipped.
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Once an order has been dispatched, it cannot be cancelled. You may request a return if it meets the eligibility criteria.
7. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery with supporting photos or videos. We will arrange a replacement or refund after verification.
8. Contact Us
For any questions regarding returns, exchanges, or refunds, please contact us:
Phone: +91 6304499511
Email: danielcollections98@gmail.com
We are committed to resolving your concerns as quickly as possible and ensuring a satisfying shopping experience.
